As detailed in the Workspace Types and Tabs FAQ, a workspace is an area within the Dashboard where users operate. Workspaces are categorized as Merchant, Shop, Terminal, or Custom, each offering different functionalities. Below is a breakdown of each type.

Merchant Workspace breakdown

The Merchant workspace includes the following information:

• Merchant name: Merchant's company name.
• Type: Defines if the workspace is:

1. Omnichannel: it includes both physical and Ecommerce shops.
2. Physical: it includes only physical shops.
3. Ecommerce: it includes only Ecommerce shops.

• Created on: Date of workspace creation in Fabrick Dashboard.
• VAT No.: Merchant’s VAT number.

In a Merchant-type workspace, a Shops box displays the list of shops associated with the merchant. Physical shops are listed by name and address, while Ecommerce shops include the shop login and URL of the website.

The Users box includes users assigned to the workspace, showing their name, e-mail, role, and controls (permissions). Additional users can be added or invited by assigning them workspace visibility.

Shop Workspace breakdown

The Shop Workspace includes an information box with:

• Shop Name: Shop sign name;
• Type: Physical or Ecommerce designation;
• Created on: Date the workspace was created on the Fabrick Dashboard;
• Shop Login: Unique code for e-commerce services (Ecommerce shops only);
• URL: Shop website address (Ecommerce shops only);
• IP;
• E-mail PEC: Certified e-mail associated with the shop;
• Address: Physical address: for physical shops only;
• Country, City, and Postcode: for physical shops only;
• Manager's phone and e-mail.

For physical shops, the Terminals box lists POS terminals related to the merchant. Each POS terminal is labeled with an identifier.

The Users box includes users assigned to the workspace, showing their name, e-mail, role, and permissions. Additional users can be added or invited by assigning them workspace visibility.

For Ecommerce shops, the Configurations tab provides payment method configurations specific to the Ecommerce shop.

Terminal Workspace breakdown

In the Terminal Workspace, the information box includes:

• Service Type: Designates the terminal type (SoftPOS or POS);
• Created on: Date of workspace creation on the Fabrick Dashboard;
• TID: Terminal identifier;
• POS ID, Manager, Acquirer;
• Serial: Terminal serial number;
• Enabled: Status of the terminal;
• Model: Terminal model;
• OS: Terminal operating system;
• OS Version: Terminal operating system version;
• App Version: Terminal app version (for SoftPOS terminals only);
• Default TID, TID Currency, Internal Acquirer ID and Activation Code;
• SIA Code, Stabil, and ESID associated with the terminal parent service;
• MCC (Merchant Category Code): the code that classifies the type of goods or services provided by a business.

The Users box includes users assigned to the workspace, showing their name, e-mail, role, and controls (permissions). Additional users can be added or invited by assigning them workspace visibility.

Whithin this box, users can also be enabled to access and use the SoftPOS app. Each user can operate on one terminal only (login on SoftPOS app) but they can have view-only access on other terminals as well:

• Single Terminal per User: A user is enabled to operate on one SoftPOS terminal.
• One Terminal for Multiple Users: Allows several users to operate the same device at different times for flexible operations.

Controls determine whether users can access the SoftPOS app or view transactions on the Fabrick Dashboard only.

The Schemes enabled box lists all payment schemes enabled on the POS terminal.

Custom Workspace breakdown

In a Custom Workspace, the information box includes:

• Name: Name assigned upon workspace creation;
• Type:

1. Omnichannel: Includes both physical and Ecommerce shops;
2. Physical: Includes only physical shops;
3. Ecommerce: Includes only Ecommerce shops.

• Created on: Date of workspace creation on the Fabrick Dashboard.

A Workspaces box provides a list of workspaces within the main workspace, if applicable. Each workspace is shown by name, type, and creation date.

The Users box includes users assigned to the workspace, showing their name, e-mail, role, and controls (permissions). Additional users can be added or invited by assigning them workspace visibility.