SupportFabrick DashboardTwo-Factor Authentication (2FA) and Fast login

Two-Factor Authentication (2FA) and Fast login

To maintain high security standards and comply with the Second European Payment Services Directive (PSD2), accessing the Fabrick Dashboard requires all users to authenticate using two factors (2FA SCA): their user credentials and a One Time Password (OTP). However, with the Administrator's permission, it is also possible to activate a Fast Login option to speed up the login process.
The access flows to the Fabrick Dashboard via SCA 2FA and Fast login are described below.

Login to Fabrick Dashboard with Two-Factor Authentication (2FA)

After entering the credentials on the Fabrick Dashboard login page and clicking 'Access', the user will be instructed to enter a second authentication factor - an OTP (One Time Password) code received via SMS to the phone number configured in their user profile:

One Time Password verification

  • The OTP code will be valid for 5 minutes (upon receiving the SMS). Should it expire, click on “Send again” to receive a new code.
  • Attempts to enter the OTP code are limited to 4. Should this threshold be exceeded, the operation will be cancelled and the login will have to be started again.
  • If you do not receive the SMS with the OTP code, wait a few minutes and click on “Send again”.  If the problem persists, please contact technical support.

Once the code has been entered, it will be possible to click on "Confirm and Login" and login to the Fabrick Dashboard.

If the Fast Login option has been activated by the Administrator user, the user will be able to enable it by ticking the corresponding box. During all further logins, the user will only be asked to enter their password, avoiding verification via OTP.

How to enable Fast Login

In order for users to access the Fabrick Dashboard bypassing two-factor authentication, the Administrator user must enable the Fast Login option.

To do this, enter the Settings section of the Dashboard and, in the Security box, click on the edit icon next to Fast login.

Then, choose whether to enable or disable Fast Login for all users connected Shoplogin, and save the configuration by clicking 'Done'.

Fast Login option can only be enabled by the Administrator user. Users with Manager and Operator roles are not granted permission to enable it.

Logging in to Fabrick Dashbord with Fast Login

Once the Fast Login option has been activated by the Administrator user and the user has ticked the box for accessing the Fabrick Dashboard with the Fast Login, they will be able to log in avoiding two-factor authentication.

When logging in, the 'E-mail' field will already be filled in with the e-mail address associated with the user enabled for Fast Login, and only the password will be required.

Fabrick Dashboard Access

To access the Fabrick Dashboard with a different user name than the one previously saved, click on "Use a different account" and re-initialise the two-factor authentication login.

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