SupportFabrick DashboardDocuments and Contracts

Documents and Contracts

Documents and contracts for the relevant subscribed services are available in the Documents section of the Fabrick Dashboard, organized under two tabs based on the reference entity: ‘Fabrick’ or ‘Banca Sella’.

Fabrick Documents

The ‘Fabrick’ tab displays contracts signed with Fabrick, categorized into two sub-tabs:

  • Payment Facilitator Contracts
  • Technology Services Contracts

Document section: Fabrick

The ‘Payment Facilitator Contracts’ tab will be displayed only if the customer has signed a Payment Facilitator contract with Fabrick.

Payment Facilitator Contracts

This section lists contracts with the following details:

  • CONTRACT CODE:
    The reference code of the contract.
  • TYPE:
    The subscribed service type.
  • REGISTRATION DATE:
    The date the contract was registered.
  • STATUS:
    The current status, which can be ‘Active’ or ‘Terminated.’

By default, contracts and documents for the first workspace in the list are displayed, limited to those generated within the last 12 months.

The documents search can be refined by clicking the ‘Filter’ icon to customize results based on VAT number, date, or a date range.

Document section: Fabrick - filters

For more information on contract details or how to download a PDF copy, refer to the dedicated FAQ.

Technology Services Contracts

This section includes:

  • Payment Gateway Contracts: Relevant for Ecommerce customers.
  • POS Lease Contracts: Relevant for POS customers.

To view contract details or download a PDF copy, click the download icon next to each item.

For more information on contract details, refer to the dedicated FAQ.

The default view shows contracts for the first workspace in the list.

The documents search can be refined by clicking the ‘Filter’ icon to customize results based on the relevant workspace.

Document section_ Fabrick - Technology services contracts

Banca Sella Documents

The ‘Banca Sella’ section allows access to Acquiring contracts and related documentation, organized into tabs correspondig to the document category:

  • ACQUIRING CONTRACTS:
    Contains the Acquiring contract signed with Banca Sella.
  • UNILATERAL CONTRACT AMENDMENTS:
    Contains documents related to any unilateral amendments issued by the bank.
  • MONTHLY TRANSACTIONS SUMMARY:
    Contains monthly transaction summaries (account statements).
  • SUMMARY DOCUMENTS:
    Contains summary documents issued by the bank.
  • COMMUNICATIONS:
    Contains additional communications from the bank.

By default, documents for the first workspace in the list are shown, limited to those generated within the last 12 months.

The documents search can be refined by clicking the ‘Filter’ icon to customize results based on the relevant workspace, date or date range.

To download the details of any contract or document in PDF format, click the download icon next to the relevant entry.

Document section: Banca sella

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